My Cart


Diverse Terms and Conditions

General Terms and Conditions is a site operated by Saskia Lamche Ltd. In these conditions the following terms shall have the following meaning: “the company” means Saskia Lamche Ltd. “Customer” or “you” means the customer of the company. “Contract” means any contract for the sale of goods by the company to the customer.

1.  Terms

These terms and conditions govern the use of this website and detail the responsibilities and obligations that shall exist between you and Saskia Lamche Ltd, trading as Diverse. We are registered in England and Wales under company number 10016985 and have our registered office at our main trading address, which is 148 Fortess Road, London, NW5 2HP.  Our VAT number is 238098287. We are a limited company. By placing an order on this website, you agree to these terms and conditions. If you have any queries please contact us at or call 020 7813 7425.

2 . Privacy Policy and Security

At Diverse we are committed to protecting and respecting your privacy. This website uses fully encrypted technology to ensure a secure shopping experience. All details given to us will be treated with the strictest confidence. Saskia Lamche Ltd does not store your credit card, debit card or Paypal account details on its server or systems. All information held is kept by the company in a secure server and is not released to any Third Parties whatsoever.  Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For more detailed information on GDPR Compliance, Secure Payments, the cookies we use and purposes for which we use them, see our 2020 updated Privacy Policy. We fully comply with the Data Protection Act.

3. Product descriptions and display

Images of the Products on our site are for illustrative purposes only. Although we make every effort to display the colours and measurements accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the Products or the accuracy of the measurements. Your Products may vary slightly from our product images.

4. Copyright & Trademark

The contents of these web pages including the images, designs, brand logos, photographs, text and other materials are the respective copyright, trademark and registered trademarks of Saskia Lamche Ltd, as well as the brands being sold on this website, and of our content and technology providers or their respective owners.The copying, modification, distribution, reproduction or incorporation into any other work or part or all of the material available on this website in any form is prohibited without express permission from Saskia Lamche Ltd.

5. Placing an order

When placing an order, you undertake that any and all information supplied is accurate and complete. All orders are subject to our acceptance and product availability. Once you have placed an order we will send you an email confirming that your order has been received and accepted. A contract between you and Saskia Lamche Ltd for the sale of our products only exists once your order has been dispatched. An email will then be sent to you confirming the dispatch of your order. Prices and availability of goods are subject to change without notice. The chosen delivery charge, if applicable, will be added to your order value. Completing the registration process (optional) will allow you to set up a Diverse customer account and make further purchases at your convenience without re-entering your details. It also facilitates use of our Online Gift Cards, a store Credit Wallet which can be used like currency at checkout.
Important Notice: Diverse is prohibited from shipping liquid perfumes / fragrances / eau de parfum overseas. If you are an overseas customer and you purchase these items, your order may be cancelled (or partly refunded). We apologise for any inconvenience.

6. Payment

Payment is taken at the time of placing an order. No goods will be supplied without payment. Goods are delivered by a carrier pf the company’s choosing but the company endeavours to comply with the customer’s selections. Carriage will be at cost to the customer and forms part of the invoice. Diverse aim to dispatch goods within 1 working day.

7. Returns policy, summary:

Saskia Lamche Ltd will refund or exchange any item(s) provided that they are returned within 14 days in perfect, resaleable condition and with all labels still attached. This means the item cannot have been worn, washed or altered in any way. For hygiene reasons, we cannot accept exchanges or give refunds for earrings, swimwear, underwear, hats, or cosmetics. Saskia Lamche Ltd cannot accept any returns where postage labels, stamps or similar have been applied directly to product packaging. Where a product is supplied sealed, eg perfumes, all packaging must not have been tampered with or damaged. All refunds exclude postage costs, unless a mistake has been made by us, or the products are accepted as faulty following return and our inspection. For full details of our returns procedures, please see our Delivery, Returns and Refunds Page.

8. Disclaimer & Limitations of Liability

To the fullest extent permitted by law and save as provided above, Saskia Lamche Ltd  shall not be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Saskia Lamche Ltd, or any of its members, agents, directors, employees or otherwise) for any indirect, special or consequential loss or damage (including, but not limited to, loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of, or in connection with the use of this website, the supply of the products or their use or resale by you.

Claims arising from from damage delay or partial loss of the goods in transit must be made in writing to the company within ten working days of delivery. The company shall be given reasonable opportunity to investigate any claim made hereunder, and the customer shall, if requested in writing or verbally by the company immediately return any of the goods subject to the claim and any packaging materials, securely packaged, to the company for examination.

While Saskia Lamche Ltd takes reasonable care to ensure that the information on this website is accurate and up-to-date, it does not give any warranty as to its accuracy or completeness and Saskia Lamche Ltd will not be responsible for any errors or omissions or for the results arising from the use of such information.

While Saskia Lamche Ltd takes all reasonable steps to ensure a fast and reliable service, it does not guarantee your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, Saskia Lamche Ltd will not be responsible nor liable for your use of any other websites which you may access via links within this website.  Saskia Lamche Ltd does not control these websites and is not responsible for their content.  Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Saskia Lamche Ltd.

The entire liability of Saskia Lamche Ltd under or in connection with any contract for any products to which these conditions apply, shall not exceed the price of the products, except as expressly provided in these conditions.

Saskia Lamche Ltd will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

Saskia Lamche Ltd may assign or transfer any of its rights or sub-contract any of its obligations under these terms and conditions to any third party.  You may not assign or transfer any of your rights or subcontract any of your obligations under these terms and conditions except with the specific permission in writing of Saskia Lamche Ltd.

Please share the Diverse site with friends, or link to our homepage, but please make sure that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission at any time of our choosing, without notice.

These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.